Refund policy
Refund Policy
Effective Date: 02 April 2025
Overview:
QStrategyLab offers monthly subscription access to our educational trading strategies and tools on the TradingView platform. We are committed to customer satisfaction and offer a full refund within the first 14 days of your subscription if you are dissatisfied with our services.
Refund Terms:
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14-Day Review Period: If you choose to cancel your subscription within 14 days from the date of purchase, you are eligible for a full refund of the subscription fee. After the 14-day period, no refunds will be provided.
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How to Request a Refund: Contact our support team at [contact@qstrategylab.com] with your subscription details and a brief explanation of your dissatisfaction.(this is only for learning purposes - you don't need to prove or explain why you cancel if you don't want). We will process your request within 5–7 business days.
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Refund Method: Refunds will be issued to the original payment method used during the purchase.
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Non-Refundable Circumstances: Access to premium content, delivered strategies, or any tool usage beyond the 14-day period is non-refundable. Subscription fees covering periods beyond the refund window are not subject to reimbursement.
Modifications:
QStrategyLab reserves the right to modify or update this refund policy at any time, though any changes will not affect refund eligibility for subscriptions purchased under the previous terms.