Shipping policy
Shipping Policy
Effective Date: 2 April 2025
Digital Delivery Overview:
QStrategyLab’s product is entirely digital. No physical shipment will be made. Instead, upon successful purchase, your access to the QStrategyLab strategy on TradingView—as well as supplemental learning templates—will be delivered electronically.
Delivery Method:
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Email Delivery: Once your payment is processed, an automated email will be sent to the email address provided during checkout. This email contains:
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A unique access link to the QStrategyLab strategy on TradingView.
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Detailed instructions on how to access and use the strategy.
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Links or instructions to access supplementary learning templates and educational materials.
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Delivery Timeframe:
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Immediate Access: The digital delivery is typically automated and sent within minutes following the successful payment. In rare cases, slight delays may occur due to technical issues.
Customer Responsibilities:
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Accurate Email Information: Please ensure that you provide a valid and accurate email address during the purchase process. QStrategyLab is not responsible for delivery failures resulting from incorrect or misspelled email addresses.
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Check Spam/Junk Folders: In some instances, the delivery email may be filtered into your spam or junk folder. Please check these folders if you do not see the email in your inbox.
No Physical Shipment:
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As QStrategyLab delivers an electronic product, there is no physical shipment. All access, instructions, and additional materials are provided digitally via email.
For any questions or concerns regarding this digital delivery process, please contact our support team at [contact@qstrategylab.com].